Elevate
Customer
Engagement

Through personalised
experiences that build
trust and foster loyalty.

Data
Driven
Approach

Leveraging
comprehensive data
analytics to make
informed decisions.

Pioneering
Digital
Adoption

Harness the latest
technology to enhance
customer service and
satisfaction.

Multi-channel
Communication

A full funnel
communication
strategy using
AI-powered data

 Data-Driven Approach
 02. Dedicated Teams

Adoption & Engagement program

Full funnel engagement and Retention

Data backed omnichannel segmentation

Green
initiatives

Strategic interventions

Why Partner With Us?

Industry Pioneers

Industry Pioneers

Benefit from our in-depth knowledge of the Utilities sector, ensuring efficient results.

Why Partner With Us?

Proven Track Record

Proven Track Record

Our history of success demonstrates our ability to achieve marketing goals effectively.

Data-Driven Excellence

Data-Driven Excellence

We prioritise data-driven decisions to continuously optimize your marketing efforts.

Tailored Strategies

Tailored Strategies

Focus on your specific needs, avoiding one-size-fits-all solutions.

Embracing Innovation

Embracing Innovation

Stay ahead of the curve with state-of-the-art marketing tools and techniques.

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SDGRE’s partnership with SEW brought a digital transformation powered by My Account, offering personalized CX with AML analytics. Achieved top app ratings, real-time SAP integration, and industry recognition. Elevating the customer experience.

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MNWD harnessed SEW’s CX, AI/ML, and IoT analytics to reduce leakage by 10-12%, call volume by 25%, and costs by 20%. Achieved proactive conservation, personalized programs, and sustainability goals.

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IOCL’s digital transformation with SEW’s support led to Indian Oil PNG—a user-friendly platform for diverse customers. Achieved 4X faster registration, 80% surge in online payments, 70% quicker issue resolution, and 16% more service requests. Unified, award-winning CX across the gas value chain

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Simply Energy transformed customer experiences with SEW’s Digital CX platform. Achieved 40-50% platform adoption, 222,000+ users in 4 months, and 140% higher ratings. Streamlined operations, boosted environmental awareness, and enabled actionable analytics for savings.

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Tango Energy’s digital transformation with SEW’s platform delivers an advanced seamless payment experience, long-term customer value, streamlined payments and collections, fraud protection, improved payment behaviour management, and streamlined revenue with zero losses.

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Sask Energy’s digital-first approach with SEW’s platform leads to an enhanced customer experience, increased operational efficiency, amplified sustainability, and personalized user experiences. They’ve empowered customers with self-service capabilities, improving utility-customer communication.

Ready to Transform Your Utilities Business

Reach out today for a consultation.
Discover how we can tailor our services to your needs and drive success
in this dynamic industry.

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